Examples of Leading and Lagging Metrics: the Rate of Problem Solving
Posted: February 14, 2018 Filed under: Leading & Lagging Examples, PE Leadership and Culture, Process Metrics, Videos | Tags: lagging indicators, leading indicators, metrics, root cause problem solving Leave a commentIn Part 2 of 3 videos on the concept of leading vs. lagging indicators, we focus on the measurement of root cause problem solving.
Basically, the whole purpose of an organization is to not only operate things consistently well on a day-to-day basis, but to improve. The engine of improvement is root cause problem solving that relentlessly closes gaps to required performance or raises the bar on performance.
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