Welcome

Hello, my name is Bruce Miyashita, and I’m an experienced performance improvement and change management practitioner who has worked primarily in the field commonly known as Process Excellence.

This site, however, is not particularly devoted to this topic only, but more broadly on the nature of achieving and sustaining breakthrough performance.

Over the past 30+ years my work has focused on the nature, challenges, and issues related to improving the way we do things both at work and in our private lives. This sometimes appears under the heading of things like “continuous improvement,” “six sigma,” “lean thinking,” “leadership,” “change management” and so forth.

My perspective is that these labels are usually unhelpful because they tend to create definitions, assumptions, and preconceived ideas that often imposes limitations and  restrictions on thoughts and ideas, as well as subconscious self-censorship.

Consequently, my hope is that this blog will take a broad perspective of topics.

Another recurring theme is the need and importance of applying both left and right brain thinking to problems, to approach performance as something that is both behavioural and technical, art as much as science.

Bruce earned his undergraduate degree from the Arts and Science Programme of McMaster University (1984) and his MBA from the Ivey School of Business at the University of Western Ontario (1988). He has worked as a consultant for McKinsey & Company and as an executive at Bombardier, Maple Leaf Foods, and The Bank of Montreal.

As for the title, xray delta, or X Δ, is short hand for extraordinary delta, where the delta represents the change or “delta” in performance.